Privacy Policy

Last Updated: August 2026

At Kulunucom.lk, accessible from [https://kulunucom.lk/](https://kulunucom.lk/), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Kulunucom.lk and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

When you visit, register, or make a purchase on Kulunucom.lk, we may collect the following personal information:

  • Personal Identification: Name, email address, contact phone number, and physical billing/shipping address.

  • Account Information: Username, password, and order history when you create an account with us.

  • Payment Details: Information required to process payments (e.g., payment confirmation receipts or transaction reference numbers). Note: Card details are securely processed via third-party payment gateways and are never stored directly on our servers.

  • Technical Data: IP addresses, browser types, device information, and site interaction data automatically logged when you navigate through our site.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and fulfill your orders, including delivery and payment verification.

  • Communicate with you regarding order updates, customer support, and inquiries.

  • Send periodic newsletters, promotional offers, and product updates (if you opted into our mailing list).

  • Improve, personalize, and expand our website features and user experience.

  • Prevent fraudulent transactions and ensure website safety.

3. Cookies and Tracking Technologies

Kulunucom.lk uses ‘cookies’ to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. This information is used to optimize the user experience by customizing our web page content based on visitors’ browser type and/or other information.

You can choose to disable cookies through your individual browser options. However, doing so may disable certain interactive features of our store (such as keeping items in your shopping cart).

4. Third-Party Services and Sharing

We do not sell, trade, or rent your personal identification information to third parties. We may share information with trusted third parties solely to operate our website and serve you:

  • Delivery & Courier Partners: To ship orders directly to your address.

  • Payment Gateways: To process secure online transactions.

  • Analytics & Technical Providers: To monitor site speed, performance, and functionality.

All third parties are legally obligated to keep your information confidential and use it only for the explicit tasks assigned to them.

5. Data Security

We implement reasonable technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, no online transmission or storage system can be guaranteed to be 100% secure.

6. Your Data Rights

Depending on local privacy laws, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to any incomplete or inaccurate data.

  • Request the deletion of your personal account data, provided there are no pending transactions or legal obligations requiring us to retain it.

  • Unsubscribe from marketing communications at any time using the “Unsubscribe” link in our emails or by contacting us.

7. Children’s Information

Kulunucom.lk does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will make our best efforts to promptly remove such information from our records.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. Changes are effective immediately after they are posted on this page.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to reach out:

  • Address: J Block 11/12, New Shopping Complex, Gampaha, Sri Lanka

  • Phone: 0777 250 0255 / 077 337 4858

  • Email: support@kulunucom.lk