Terms and Conditions

Last Updated: August 2026

Welcome to Kulunucom.lk! These Terms and Conditions outline the rules and regulations for the use of Kulunucom’s Website, located at [https://kulunucom.lk/](https://kulunucom.lk/).

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Kulunucom.lk if you do not agree to take all of the terms and conditions stated on this page.

1. General Conditions

  • By placing an order with us, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.

  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Products, Pricing & Availability

  • Product Descriptions: We aim to be as accurate as possible with product specifications, photos, and descriptions. However, we do not warrant that product descriptions or other content on this site are entirely error-free.

  • Pricing: All prices listed on the website are displayed in Sri Lankan Rupees (LKR) and are subject to change without prior notice.

  • Stock Availability: Product availability is subject to change. If an item becomes out of stock after an order is placed, we will notify you and offer a refund or an alternative product.

3. Orders & Payment

  • Order Acceptance: Receiving an order confirmation email does not signify our acceptance of your order. We reserve the right to accept or decline your order at any time after receipt.

  • Payment Methods: We accept payment via online bank transfers, debit/credit cards, or Cash on Delivery (COD) where applicable. Full payment must be completed before goods are dispatched unless COD is selected.

4. Shipping & Delivery

  • Delivery times provided are estimates and may vary based on location and carrier delays.

  • Delivery fees will be calculated and shown during the checkout process.

  • Risk of loss and title for items purchased pass to you upon delivery to the carrier or assigned delivery person.

5. Warranty & Repair Policy

  • Manufacturer Warranty: Products sold may carry a manufacturer or company warranty (e.g., 1-year or 2-year warranty as specified on the product page).

  • Warranty Exclusions: Warranties typically do not cover physical damage, liquid damage, unauthorized repairs, or normal wear and tear.

  • To claim a warranty, customers must provide the original purchase invoice and warranty card (if issued).

6. Returns & Refunds

  • Returns or exchanges are accepted only for defective products or items sent incorrectly by us, provided they are reported within [e.g., 3 to 7 days] of delivery.

  • Products must be returned in their original packaging, unopened, and with all accessories included.

  • Refunds will be processed using the original payment method after the returned product is inspected and approved.

7. Intellectual Property

Unless otherwise stated, Kulunucom.lk and/or its licensors own the intellectual property rights for all material on Kulunucom.lk. All intellectual property rights are reserved.

8. Limitation of Liability

Kulunucom.lk shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website, products, or services.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date.

10. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

  • Address: J Block 11/12, New Shopping Complex, Gampaha, Sri Lanka

  • Phone: 0777 250 0255 / 077 337 4858

  • Email: support@kulunucom.lk